Effective Date: 4/25/25
Thank you for visiting BigRedCleansCarpet.com. We are committed to protecting your personal information and your right to privacy.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website bigredcleanscarpet.com
1. Information We Collect
We may collect personal information that you voluntarily provide to us when you:
• Fill out a form
• Sign up for newsletters
• Contact us via email
• Opt in to receive text messages (SMS/MMS)
This information may include:
• Name
• Email address
• Phone number
• Any other information you provide
We may also automatically collect certain information, such as:
• IP address
• Browser type
• Device information
• Pages visited
• Time spent on our site
Note: Our website uses Google reCAPTCHA to protect against spam and abuse. This service is subject to Google’s Privacy Policy and Terms of Service.
2. How We Use Your Information
We use the information we collect to:
• Operate and maintain the website
• Improve our website and services
• Respond to inquiries and provide customer support
• Send periodic emails, newsletters, or marketing communications (if you have opted in)
• Send transactional or promotional text messages (if you have opted in)
3. Text Message Privacy Policy (SMS/MMS)
If you opt in to receive text messages from us:
• You agree to receive recurring SMS or MMS messages from Big Red Carpet Cleaning related to your inquiry, purchase, or marketing promotions.
• Message frequency may vary.
• Message and data rates may apply depending on your mobile carrier.
• You can opt out at any time by replying “STOP” to any message or contacting us at [Your Contact Email].
• For assistance, reply “HELP” or contact us directly.
We will never sell, rent, or share your mobile number with third parties for their marketing purposes without your consent.
TCPA Compliance Notice:
By providing your phone number and opting in to receive text messages, you expressly consent to receive automated and non-automated text messages from Big Red Carpet Cleaning at the number you provided. Your consent is not a condition of any purchase.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to others.
We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or serving users, so long as those parties agree to keep this information confidential.
We may also disclose your information when required to do so by law.
5. Cookies and Tracking Technologies
We may use cookies and similar technologies to:
• Improve your browsing experience
• Analyze website traffic
• Understand user behavior
You can adjust your browser settings to refuse cookies or alert you when cookies are being sent.
6. Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices of those websites.
7. Your Rights and Choices
Depending on your location, you may have rights under applicable data privacy laws, such as:
• Accessing your personal data
• Requesting correction or deletion
• Objecting to or restricting processing
To exercise any of these rights, please contact us at
Info@BigRedCleansCarpet.com.
8. Security of Your Information
We take reasonable measures to protect your information from unauthorized access, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Big Red Cleaning & Restoration
Info@BigRedCleansCarpet
661-288-1225